Return Policy
Thank you for choosing to support our family-run business! Every item is crafted with intention, creativity, and care—often custom-made just for you.
Because of the personalized nature of our products, we do not offer returns or exchanges, including apparel. We kindly ask that you review sizing, personalization details, and product descriptions carefully before placing your order.
That said, we believe in doing business with integrity and grace. If your item arrives damaged, misprinted, or not as described, please reach out to us within 7 days of delivery. We’ll make it right—whether that’s a replacement or another solution that brings peace to the situation.
To start a claim, contact us through the contact form with your order number and a detailed description of the problem. We’ll respond with care and compassion, doing our best to resolve it quickly.
We strive to reflect the love of Messiah in how we serve our customers, and your trust means the world to us. Thank you for allowing us to create something meaningful for you.